Privacy Policy

 

Last updated: August 13, 2023

 

Welcome to Leni Tutors! This Privacy Policy applies when you visit Leni Tutors website located at www.lenitutors.com (hereinafter “the Website”) and when you subscribe to the language and STEM (science, technology, engineering, and mathematics) lessons (hereinafter collectively “Education Services”) through the Website. The Website and Education Services are collectively referred to as the “Service.”

 

The Service is controlled and operated by Leni Tutors, LLC. Any reference in this Privacy Policy to the “Company,” “we,” “us,” or “our” refers to Leni Tutors, LLC, and any reference to “you,” “your,” or “user/s” refers to you, an individual who accesses the Website and/or subscribes to the Education Service.

 

This Privacy Policy describes:

      What Personal Information we collect from you when you visit the Website and/or subscribe to the Education Service;

      How we use and store your Personal Information;

      When we may disclose your Personal Information to third parties; and

      The security of your Personal Information.

 

Unless expressly defined otherwise, the terminology used in this Privacy Policy shall have the same meaning as defined in our Terms of Service.

 

 

Table of Contents

Privacy Policy

 

Last updated: August 13, 2023

 

Welcome to Leni Tutors! This Privacy Policy applies when you visit Leni Tutors website located at www.lenitutors.com (hereinafter “the Website”) and when you subscribe to the language and STEM (science, technology, engineering, and mathematics) lessons (hereinafter collectively “Education Services”) through the Website. The Website and Education Services are collectively referred to as the “Service.”

 

The Service is controlled and operated by Leni Tutors, LLC. Any reference in this Privacy Policy to the “Company,” “we,” “us,” or “our” refers to Leni Tutors, LLC, and any reference to “you,” “your,” or “user/s” refers to you, an individual who accesses the Website and/or subscribes to the Education Service.

 

This Privacy Policy describes:

      What Personal Information we collect from you when you visit the Website and/or subscribe to the Education Service;

      How we use and store your Personal Information;

      When we may disclose your Personal Information to third parties; and

      The security of your Personal Information.

 

Unless expressly defined otherwise, the terminology used in this Privacy Policy shall have the same meaning as defined in our Terms of Service.

 

 1.         Your Consent

Please review this privacy policy carefully before using our Service. By submitting your Personal Information through the Website, you consent to our collection, processing, disclosure, and storage of your Personal Information as outlined in this Privacy Policy.

 

IF YOU DO NOT AGREE WITH OUR PRIVACY PRACTICES AS OUTLINED IN THIS PRIVACY POLICY, YOU SHOULD IMMEDIATELY CEASE THE USE OF OUR SERVICES.

 

   2.         Definitions

Whenever used in this Privacy Policy, the following words shall have the meaning as defined below:

 

Education Service

refers to the language and STEM (science, technology, engineering, and mathematics) lessons provided by the Company, through its Teachers, to Enrolled Pupils.

 

Enrolled Pupil

refers to an Eligible Child who is registered to receive Education Services in the Partner Daycare Center.

 

Lesson

refers to the 30-45-minute weekly group class delivered by the Company's appointed Teacher to an Enrolled Pupil at the Partner Daycare Center.

 

Partner Daycare Center

refers to the daycare facilities that are part of the Company’s partner network.

 

Subscriber

refers to the Parent who subscribes to the  Education Service in accordance with our Terms of Service.

 

Subscription Fees

refers to the monthly subscription fees payable by the Subscriber to the Company for the Education Services offered by the Company at the Partner Daycare Center.

 

Teacher

refers to an employee or sub-contractor the Company engages in delivering Education Services to an Enrolled Pupil at the Partner Daycare Center.

 

   3.         Collection and Use of Personal Information

‘Personal Information’ refers to any item of information that can be used to identify an individual. Your Personal Information includes but is not limited to your name, email address, phone number, billing address, information relating to your child and even your IP address.

 

There is some Personal Information that you voluntarily provide us when you use our Services and other Personal Information that we can automatically collect when you visit our Website.

 

You may decline to submit any voluntarily submitted Personal Information; however, you understand that your refusal to provide any information required to deliver our Services may result in us not being able to deliver that Service to you.

 

                  3.1.         Personal Information we collect from our users includes but is not limited to:

 

      Subscribers full name;

      Email address;

      Phone number;

      Billing address;

      Content of all communication you have with the Company;

      Enrolled Pupil’s name and date of birth,

      Information that the Subscriber provides us when they participate in our surveys or promotions;

      Website visitors log data, browser type, time and pages they visit, their IP address, etc.;

      Information we may receive about a Subscriber or an Enrolled Pupil from third parties, such as our Partner Daycare Centres.

 

                  3.2.         We collect and use our users’ Personal Information in the following circumstances:

 

                                3.2.1.         When you subscribe to our Education Service

When you subscribe to our Education Services, we collect the following Personal Information from you (“Subscription Information”):

 

      Your full name;

      Your email address;

      Your phone number;

      Your billing address;

      Your Enrolled Pupil’s full name and date of birth. 

 

We use your Subscription Information for the following purposes:

 

      To process your Subscription Fee; and

      To provide Education Services to the Enrolled Pupil;

      To process any cancellations and refund requests, if applicable; and

      For our accounting and legal compliance purposes.

 

Please note that although you provide your payment details when subscribing to Education Service on the Website, your payment card data is directly collected and processed by the third-party payment processor in accordance with their own legal policies. We do not collect or store any payment card data on our database.

 

                                3.2.2.         When you send us your inquiries or requests

When you send us an email or contact us by phone, you provide us with your name, your contact details (phone or email address), and any other Personal Information contained in your message.

 

We use this information to understand and respond to your messages and take other actions required to service your request.

 

                                3.2.3.         When you subscribe to our marketing newsletter

If you subscribe to receive marketing communication from us or contact us in response to our marketing campaigns, we will collect the following Personal Information from you:

 

      Your full name;

      Email address;

      Phone number;

      Your responses when participating in our surveys.

 

We use this Personal Information for the following purposes:

 

      Sending you promotional offers, surveys, and other direct marketing material; and

      For our internal business purposes, such as data analysis and developing our Services.

 

                                3.2.4.         Automatically collected information

We may automatically collect some data from you when you access our Website, such as your Internet Protocol (IP) address, browser type, version, date and time of your visit, pages, and duration of your visit, etc.

 

We use this information to maintain the Website and improve your user experience.

 

We do not retain your Personal Information for longer than required for the initial purpose for which we collected it, and in no event do we retain it after you unsubscribe from our Education Services or withdraw your consent.

 

   4.         Disclosure of Personal Information

We respect your Personal Information, and we do not engage in the practice of selling or renting it. We only disclose/share your Personal Information in the circumstances described hereunder:

 

                  4.1.         Third-Party Service Providers

We may share and disclose your Personal Information with third-party service providers that we engage during the performance of our business operations, such as our Teachers, payment processors, email distribution tools, marketing, and customer support services. For the avoidance of any doubt, we will only disclose such Personal Information that is necessary for our Service Providers to perform their functions on our behalf. Our Service Providers will only use your Personal Information as authorized by us. In no event will our Service Providers be allowed to use your Personal Information for any purpose other than as expressly instructed by us.

 

                  4.2.         Change of Ownership

If, in the future, we undergo any merger or acquisition, your Personal Information may be disclosed as part of due diligence and transferred as part of the commercial transaction to another entity. We assure you that in the event of any such changes in ownership, your Personal Information will continue to be governed by this Privacy Policy, except in cases where you expressly consent otherwise.

 

                  4.3.         To protect our rights

We may disclose your Personal Information to a relevant third party to:

      enforce our Agreement with you;

      defend ourselves in legal actions against you; or

      protect our users or others from threats posed by your actions.

 

                  4.4.         Lawful requests

If we receive a lawful request for your Personal Information from any law enforcement authorities or courts of law with jurisdiction over the Company, we will only disclose your Personal Information where we are legally obliged to provide it.

 

   5.         California Residents

If you are a California resident and we share your Personal Information with third parties for such third party’s own marketing purposes, in accordance with the California Shine the Light disclosure, you may contact us and request the name of such third parties and the categories of Personal Information we have shared with them once a year by contacting us. Please note that you will be required to provide us with proof that you are a California resident.

 

California Online Privacy Protection Act (“CalOPPA”) requires us to inform our users how we respond to Do Not Track (“DNT”) signals. We currently do not respond to DNT signals.

 

   6.         Security

We care about the security of your Personal Information, and we use industry best practices to ensure that your information is protected from all unauthorized access, use, modification, destruction, and accidental loss. However, the technical realities of our present world mean that despite our best efforts, no mode of digital storage and transmission of information over the internet is completely secure. Therefore we cannot offer you any guarantees as to the security of your Personal Information that we store.

 

   7.         Children’s Privacy

We only collect Enrolled Pupils’ Personal Information with the verified consent of the parent/legal guardian solely for the provision of Education Services. We do not market our Website to children or allow children to submit any Personal Information to us through our Website.

 

   8.         Third-Party Website Links

Our Website may contain links that will redirect you to third-party websites. Such third-party websites are not owned or operated by us. These third-party websites are governed by their own legal Terms and Conditions and Privacy Policy. We advise you to review all third-party Terms and Privacy Policy before making use of such websites. You understand that the presence of any third-party links on our Website does not constitute an endorsement of such a third party, and we cannot be held responsible for such a third party’s actions.

 

   9.         Amendments

From time to time, we may amend this Privacy Policy to reflect our new privacy practices and commitment to compliance with applicable privacy laws and regulations. We will post the updated Privacy Policy on this page and notify you of such updates by changing the last updated date on the top or by sending you an email. You should review this Privacy Policy regularly to ensure that you are familiar with any changes. You understand and accept that your continued use of the Service after the amendments are published will be deemed your tacit acceptance of any updated privacy practices.

 

10.         Contact us

If you have any questions relating to our privacy practices, this Privacy Policy, or if you wish to withdraw your consent, please contact us at:

 

Email:                      info@lenitutors.com

 

Business address:        23144 Cinco Ranch Blvd

Suite B PMB 1186

Katy, TX 77494

United States